Privacy Policy

Who we are

Our website address is: https://fivestarsleepers.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

This privacy policy controller for this website. You can contact the data controller by emailing us at enquiries@fivestarsleepers.com

This privacy policy describe how Five Star Sleepers collects, stores and uses data collected about you.

OUR DETAILS

Five Star Sleepers is the data controller for this website. You can contact the data controller by emailing us at enquiries@fivestarsleepers.com

COLLECTION AND USAGE OF PERSONAL INFORMATION


When you visit Five Star Sleepers website, we may collect personal information:

Through the use of cookies
If you supply it to us via a form, e.g. a contact form, a subscription form or a booking form

We may collect the following types of personal information:

Information about the device you are using to access our website – including IP address, browser, operating system and geographic location

Information about your visit to the website – including length of visit, referral source, pages you have viewed, etc

Information you supply to us when submitting a form We may use your personal information to:

Administer the website
Improve your browsing experience
Respond to your form submission
Send you our email newsletter or other marketing communications (if you have opted to receive them)

We may provide third parties with aggregated, non-identifying information.

Five Star Sleepers respects your privacy and we will not sell, rent or make available in any way your personal information except:

Any details that you provide to us from which we can identify you are protected by the General Data Protection Regulation (GDPR).

Our website contains links to other websites. We are not responsible for their data policies, procedures or content.

RETENTION AND STORAGE OF PERSONAL INFORMATION

We do not retain your personal data for longer than necessary. The retention period depends on the purpose it was collected, industry practices and our legal obligations.

We may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

We take reasonable and appropriate security precautions to protect your personal information from theft, misuse and accidental loss. All personal information is stored on our secure GDPR-compliant servers.

All information provided by you is encrypted by SSL technology. However, we cannot and do not guarantee the security of any information transmitted over the Internet. Information shared with us via our website or email is done so at your own choice and at your own risk.

YOUR RIGHTS
You can contact the data controller to:

Request details of the personal information we currently store about you (known as a “data subject access request”)
Have your personal information updated or corrected
Revoke your consent to receiving communication from us

Request that your personal information is deleted. If we are unable to comply with your request for legal reasons, you will be notified at the time of your request

You can unsubscribe from our email marketing communication by clicking the “Unsubscribe” link found in every email.

Cookies are small files that are placed on your computer by your browser. They are used for a variety of reasons including allowing the website to work by maintaining state between page loads, allowing us to remember you each time you visit to make your browsing experience better, storing user preferences and login information and providing aggregate information to us to allow us to improve our website.

When you visit our site, a pop-up message will be displayed explaining that we use cookies on our site. You can choose to:

Accept cookies – which will log your acceptance for 365 days
View more information – which will display this Privacy Policy
Delete cookies – which will delete all the cookies relating to this website from your browser and take you away from the site.

This website may use some or all of the following types of cookie:

Essential/necessary cookies – are required for the operation of our site. They enhance your experience of browsing our site and allow you to use features of the site

Analytical cookies – allow us to collect information including how you reach our site, the device you use to browse our site and actions you take and features you use on our site. We use Google Analytics (a third-party) to collect this information and further details about how Google collects and processes the information can be found here.

Functionality cookies – enable us to recognise you on future visits to our site

Session cookies – any of the above cookies may be session cookies. These cookies only last the duration of your visit and are automatically deleted when you leave our site.

Persistent cookies – any of the above cookies may be persistent cookies. These cookies are stored on your browsing device until they expire or you delete them. Every persistent cookie has a fixed expiry date.

The cookies we place on your site adhere to the current cookie law. Cookies contain no details about you from which you can be easily identified. However, we do collect some personal data relating to your device – for example, your IP address.

You can disable cookies at any time by changing your browser preferences.

POLICY UPDATES

We may update this policy from time to time. It is recommended that you regularly review the policy to stay informed of any changes which may affect you.

FURTHER INFORMATION

If you require further information about the cookies we use or how we use them, please contact us at enquiries@fivestarsleepers.com

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