Privacy Policy

This privacy policy controller for this website. You can contact the data controller by emailing us at enquiries@fivestarsleepers.com

This privacy policy describe how Five Star Sleepers collects, stores and uses data collected about you.


Five Star Sleepers is the data controller for this website. You can contact the data controller by emailing us at enquiries@fivestarsleepers.com


When you visit Five Star Sleepers website, we may collect personal information:

Through the use of cookies
If you supply it to us via a form, e.g. a contact form, a subscription form or a booking form

We may collect the following types of personal information:

Information about the device you are using to access our website – including IP address, browser, operating system and geographic location

Information about your visit to the website – including length of visit, referral source, pages you have viewed, etc

Information you supply to us when submitting a form We may use your personal information to:

Administer the website
Improve your browsing experience
Respond to your form submission
Send you our email newsletter or other marketing communications (if you have opted to receive them)

We may provide third parties with aggregated, non-identifying information.

Five Star Sleepers respects your privacy and we will not sell, rent or make available in any way your personal information except:

Any details that you provide to us from which we can identify you are protected by the General Data Protection Regulation (GDPR).

Our website contains links to other websites. We are not responsible for their data policies, procedures or content.


We do not retain your personal data for longer than necessary. The retention period depends on the purpose it was collected, industry practices and our legal obligations.

We may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

We take reasonable and appropriate security precautions to protect your personal information from theft, misuse and accidental loss. All personal information is stored on our secure GDPR-compliant servers.

All information provided by you is encrypted by SSL technology. However, we cannot and do not guarantee the security of any information transmitted over the Internet. Information shared with us via our website or email is done so at your own choice and at your own risk.

You can contact the data controller to:

Request details of the personal information we currently store about you (known as a “data subject access request”)
Have your personal information updated or corrected
Revoke your consent to receiving communication from us

Request that your personal information is deleted. If we are unable to comply with your request for legal reasons, you will be notified at the time of your request

You can unsubscribe from our email marketing communication by clicking the “Unsubscribe” link found in every email.

Cookie Policy


We may update this policy from time to time. It is recommended that you regularly review the policy to stay informed of any changes which may affect you.


If you require further information about the cookies we use or how we use them, please contact us at enquiries@fivestarsleepers.com